We tried the pitcher and loved the water so much we upgraded to the dispenser. Really impressive quality- the glass is super thick, the design is just beautiful, and the spout is heavy duty. It looks gorgeous in our kitchen. And the water tastes amazing, no joke. It really is a huge difference, and we have tried many types of charging plates for water. Shout out to great customer service too, communicative and timely. Highly recommend their products!