Frequently Asked Questions

What is Live Spring Water?

Live Spring Water is fresh and unprocessed. All other commercially available filtered, and even bottled spring waters are sterilized with ozone gas and irradiated with UV light. Processing water is done for shelf stability and cheaper transport, but it destroys healthy microbes in the process. Our water still has all the healthy minerals and probiotics fully unobstructed.

How do you ensure safety for your water delivery service?

Once a year we conduct the most comprehensive third party lab test available. Our tests have never shown any industrial age contamination or potentially harmful components. Our water is collected from a covered spring head so there is no chance for animal contamination. We test each batch of our water for harmful bacteria.

No one has ever gotten sick from our delivery service, and the town of Madras Oregon has been drinking unprocessed spring water for over half a century without any adverse health effects.

How does your water delivery service work?

Our spring water is collected from Opal Springs in Central Eastern Oregon. It goes directly into triple washed and rinsed 2.5 gallon lead free glass jugs. Our jugs go into refrigerated 18 wheelers and then they are delivered to our refrigerated warehouses. Our friendly drivers drop off jugs, and simultaneously collect empties to go get filled again. Our customer service team always texts customers to confirm their next delivery.

Why is Live Spring Water delivery so expensive?

If you have convenient access to a pristine spring water source, gathering free water yourself is the best option. Many of our customers live in Metropolitan areas. It’s often that super pure spring water sources aren’t geographically convenient for them.

Our customers enjoy the convenience of receiving lab verified safe and efficient water delivery. We are the first and only company to offer unprocessed spring water delivered in eco friendly glass and refrigeration during transportation and storage. Our operating costs are higher, and in return our water is fresher and healthier.

Our average customer spends $2 per person a day, to drink the best source of water available on the planet. Is you and your family's optimal health and wellness worth $2 a day?

What’s the shelf life for unprocessed spring water?

Since our fresh spring water isn’t processed with ozone gas or UV light, it still has small amounts of living beneficial microbes present. If unprocessed water gets exposure to heat and sunlight for extended periods of time it could turn green. Even if this happens the water would not be harmful to drink. If fresh spring water is kept in a cool dark place it can stay fresh for quite a long time. We make every effort to keep our glass jugs chilled till final delivery. We recommend enjoying our water within 1 month of delivery. Water should always be stored in a cool dark place.

Is unprocessed spring water safe to consume while pregnant?

We have had dozens of customers that only drank Live Spring Water during their pregnancy. None of our mothers have had any complications as a result of drinking unprocessed spring water.

How does the refundable bottle deposit work?

We charge a one time $22 refundable bottle deposit per 2.5 gallon lead free glass jug on the first delivery. After the first delivery, we only charge an additional deposit if we don’t receive equal quantity of empties in exchange for full bottles. Empty jugs can be returned for a full refund at any time.

*These statements have not been evaluated by the FDA. Our services are not intended to diagnose, treat, cure or prevent any disease.